"A customer-obsessed operating model—focused on business outcomes and fueled by customer data and analytics—demands new skills, culture, processes and systems."

Technology Fuels Customer Loyalty, Forrester, Inc. April 2016

Services & Support Overview

Benefit from a Broad Range of Professional Services

AI Foundry knows that each customers’ needs are unique. We are fanatical about assuring that these needs are met, not only at the initial installation, but throughout the life of the solution. We establish long term partnerships with organizations enabling us to fully understand the strategic objectives and business processes. Our dedicated staff of services and support personnel are highly trained in a variety of customer environments. Our expertise lies in helping companies maximize the benefits of our solutions along with support for an ongoing partnership with organizations and help deliver the desired business outcomes.

 

Acting as your trusted partner, we’ll help your organization deploy world-class technology that’s backed by an even richer set of advanced consulting and services. Services are offered in two distinct—but integrated—categories that can comprehensively address your needs.

Business Advisory Services

AI Foundry provides consultative services, where one or more consultants will come onsite and document your current processes, provide an assessment of you current state, recommend areas for optimization and determine how the latest in AI and RPA can be applied to your business. Today, we have three focus areas including:

  • Mortgage Banking Audit
  • Business Process Optimization
  • Enterprise Content Intelligence

These services are typically five day engagements with three days are onsite. A comprehensive report is developed and reviewed with you to fully understand our recommendations and the associated benefits and savings, whether it be time, monetary, or resources.

Professional Services

AI Foundry implements its Agile Solutions for customers either on premise or in the Cloud and can connect to in-house ECM/ERP systems, as well as, popular loan origination systems (LOS), such as, Blend, Encompass360, OpenClose, and Roostify. Our domain expertise enables us to provide turnkey implementations and support services. Our professional services group is committed to proving the best experience through bring-up, preproduction, and production. They will stand with you through:

  • Implementation
  • Performance Tuning

Contact Services

Our services team is here for you every step of the way.

Learn how our service-oriented approach eliminates the upfront time and cost associated with
installing, configuring and training your technical teams. 

Contact Us